Fourteen Things People Ask on the Phone
Answered the way Danielle answers them, which is to say directly and without a sales angle attached.
01Do I need to be a good player to get anything out of this?
No, and the opposite is closer to the truth. A twenty handicap playing clubs that are two degrees too upright and forty grams too heavy has more to gain from a fitting than a scratch player who has already been measured three times. What matters is that you make a repeatable enough motion for us to read a pattern, and almost everybody does after twenty swings.
02How long does a block actually take?
A single club block runs about sixty minutes. A long-game ladder covering driver, fairway and hybrid runs about two hours. A full bag day is three and a half hours with a break in the middle, and we schedule those in the morning because nobody swings well at hour three of an evening.
03What if the fitting says I should not buy anything?
Then that is what we tell you, and it happens on roughly one visit in five. You still pay for the block because you still got the measurement, the spec sheet and the answer. We would rather lose a component sale than sell you a shaft that moves your numbers by two yards.
04Can I bring clubs I already own instead of buying new ones?
Please do. A large share of what leaves this shop is a golfer's existing clubs with a different lie angle, a different length or a different grip size. Adjusting what you own is usually the cheapest meaningful change available and it is always the first thing we check.
05Is it worth getting fitted indoors in February?
For driver, irons and wedges, yes. Launch data is launch data and the radar does not care what month it is. Fairway woods and hybrids are the exception, because turf interaction is a real part of that decision and a mat cannot show it. If your problem is a three wood off the deck, book that block between April and October.
06Why do my yardages fall apart in April and come back in July?
Cold air is denser, a cold ball is stiffer, and both reduce carry. A thirteen yard swing on the same seven iron between a forty-four degree morning and an eighty-eight degree afternoon is normal in Iowa. Nothing is wrong with your clubs. Knowing the size of your own seasonal spread is more useful than trying to eliminate it.
07Do you carry every brand?
No, and anybody who claims to is stretching. We stock heads from seven manufacturers and more than forty shaft models, chosen because they cover the useful range of launch, spin and weight rather than because a rep asked. If your fitting points at something we do not stock, we will order it in at cost plus build labour.
08How far in advance should I book?
April and May are the crunch. Ross and Priya usually run two to three weeks out during that stretch, and Thursday evening slots are the first to go year round. November through February you can often get in the same week.
09What happens if the finished club does not feel right?
Bring it back within thirty days and we re-measure at no charge. Length, lie, swingweight and grip build-up are all adjustable after the fact, and most of the time the fix is one of those rather than a wholesale change. If we specified the wrong shaft, we eat the labour on the correction.
10Do you fit juniors?
Yes, sixteen and under, at a reduced rate. Junior fitting is mostly about length and total weight, and it needs revisiting roughly every eighteen months while a kid is still growing. Danielle runs that program and will tell you honestly when a re-fit is premature.
11Are you a retailer or a fitter?
A fitter that also builds. We sell components because we build the clubs, not the other way around. There is no showroom, no rack of complete sets, and no pressure to leave with a box. Fitters here are paid for the hour, not for what they move.
12Can I get fitted for a driver without buying a driver?
Absolutely. Plenty of people book a driver block, learn their delivered loft and attack angle, and then go adjust the hosel setting on the club already in their bag. You leave with the spec sheet either way, and that sheet is yours to use wherever you like.
13Do you use a launch monitor or hitting into a screen?
Both, in two different bays. Bay 1 runs a Doppler radar unit which is better for full flight and apex, Bay 2 runs a photometric camera unit which reads the ball off the face and is better for spin on shorter clubs. We pick the bay to match the club, and both are recalibrated every February.
14What is the difference between a block and a lesson?
A block measures what your current swing delivers and matches equipment to it. A lesson changes the swing. They are complementary, and there are cases where we will tell you to spend the money on lessons first, particularly if your strike pattern is still moving around by more than an inch across the face.
If Your Question Is Not Here
Call and ask. We do not run a phone tree and the person who picks up either knows the answer or walks the twenty feet to the bench and asks somebody who does. There is no charge for a phone conversation and no expectation that it ends in a booking.
If you would rather read first, the shaft notes page covers the vocabulary, and the process page walks through what a block actually looks like minute by minute.
Ready When You Are
Ninety seconds on the form, one business day to confirm, and you are on the calendar.